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The Keys For Perfect Grocery Delivery


Since industrialization, the grocery sector has undergone a massive change. According to stats, by 2022, almost10% of sales of groceries will be made online, a whopping price of $133.8 billion. The coronavirus pandemic has made things easy, and the future looks promising. Customers are interested to avoid public places to get essentials through online grocery delivery options.

Importance of online grocery delivery

Previously, many of them resisted the online grocery delivery method as they could easily visit the market and pick vegetables. But the pace of eCommerce has forced grocery retailers to think and adopt the new model. It is done to meet the current demand and is a convenient way to shop. Not only can that, but buyers also save time and money in traveling and waiting in queues.

Types of online grocery delivery

In online grocery delivery methods also, three types are there. Buyers can opt for anyone to get vegetables and fruits at home.

Home delivery

In this method, consumers will place the order through an app. You have to provide the details of your address, payment system, etc. After that, the essentials are packed as per your requirements and delivered to your destination.

Remote collection points

It is a platform where purchasers will make the order online and pick them up from a remote collection point instead of getting the things delivered. The pickup location can be a post office, a local retail shop, a different retailer’s store, etc.

In-store pickup

It is a place which can be situated within a store and shoppers can get products they have ordered. It is similar to remote collection points but within a shop.

Tips to effective grocery delivery

When you choose an end-to-end delivery management software, several important keys are there to consider:

  • Focus on speed

The usability and simplicity of the platform need to be the top priority. Make it easy for shoppers to purchase food by an easy registration process. They must be able to add items to the cart, review and edit them, etc. Besides that, the order must be delivered on time, and fewer periods must be spent in a vehicle. In no way, delays must be there in the delivery process. You can achieve this with a delivery management software creating the most efficient routes to deliver products on time.

  • Managing rejections and returns 

The right app permits managing the order inventory seamlessly. A driver can reject essentials with a single click, and a business must also need drivers for order rejection. Every driver helps to have a customized delivery flow.

  • Stating the information upfront 

How annoyed can your shopper be when he finds his location is not eligible for delivery after spending hours picking things? That’s why it is always recommended to be clear with delivery restrictions, shipping times and prices, and special conditions.

  • Flexible delivery models

Flexible delivery models are another choice to be considered. Drivers must be able to fulfill both pickups and deliveries in the same route as well as for multiple inventory origin points. For multiple inventory origins points, the Pickpack delivery route optimization can dynamically handle any type of delivery model, including round trips.

  • Automating driver actions

Automation and flexibility are the two most vital factors in a smooth delivery. It includes car loading orders, contactless delivery tasks, in-app communication with the end customer, automating task enforcement, etc.

  • Automatically update the driver app.

In grocery deliveries, it’s common to make last-minute changes, like delivery address or delivery time by customers. The Pickpack platform and the auto-dispatch mechanism can handle any last-minute changes by assigning the orders to the optimal driver as well as handling optional constraints. The driver gets a notification for the respective changes, which get automatically get updated in the Pickpack Driver App.

The bottom line

Although it is difficult to predict what’s going to happen tomorrow, as of now, online grocery shopping is at its peak. The trend is expected to continue over the coming years. Retails wishing to step into this field and win over competitors must consider the tips and different models in mind while choosing an app.

Automate delivery process with Pickpack’s auto dispatch and AI features. Easily dispatch based on ETAs, driver availability, and customer preferences. Use AI to analyze shipment data for efficiency improvements

Auto dispatch and AI are the future of last mile delivery. Pickpack’s auto dispatch and AI features can help you to automate your delivery process, so you can focus on more important tasks.


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