Why is Restaurant Delivery Management Software Important?

These days technology has seeped into all businesses. If you wish to climb up the ladder of success, efficient management is required. This has propelled the need for management software. For restaurants also, people go in for restaurant delivery management software to organize the delivery of orders. It is a very good productivity tool and will lead to the smart daily management of your orders. No business can thrive if things are not done in an orderly manner. And for that delivery management software is a must.

Mentioned below are some reasons why restaurant delivery management software is needed:

    • Seamless Delivery of Orders- If your restaurant has to handle both in a restaurant and home delivery orders, it can lead to a lot of confusion. Orders can get late and this can mar the reputation of your restaurant hugely. With efficient restaurant delivery software, you can easily streamline all operations and infuse tremendous efficacy into the system.
    • Minimizes Wastage of time- In the restaurant business time is extremely important. You can ask your customers to keep waiting for a long time otherwise they will not come back to you and eventually you will lose business. With the perfect software, no time is wasted on any kind of manual work. The routes are identified automatically and the drivers are assigned so that no problem or inconvenience crops up.
    • Helps to Save Money- The right software will also help you to save money. All the deliveries and driver schedules are at your fingertip. As GPS trackers are put in each delivery partner, you can be sure that no time or money is wasted in useless pursuits. The Live tracking of orders can be done and this will tell the customer the precise time of order delivery.
    • Real-Time alerts- With restaurant delivery apps, the customers can be sent real-time alerts. This is a very interesting feature and will make your client go fonder of you. Technology offers multiple benefits and it is important we take full use of them. We have to create a special place in the business. Only then will the customers prefer to choose us over the competitors. So, this amazing feature of sending real-time alerts will definitely bolster your position in the business.
    • Monitoring of Activities- You will not want things to go awry when you run a business. Delivery software is also used to keep a tab on things. You know no foul or malpractices are being carried out. Sometimes it has been seen that employees resort to the wrong means as their activities cannot be remotely monitored. But with delivery software, you know exactly what is happening and nothing can be evaded using the wrong means.
    • Catering to A Wider Audience- Every business wants to grow and the way to grow is by embracing new tools and technologies. If you want a huge base of customers it is vital to have a delivery app so that you reach out to them without any hassle or confusion.

So, these are some of the benefits of using restaurant delivery management software.

Delivery apps are the best way to handle even the most complex deliveries.  They even integrate SMS communication between the restaurant and the client. You can use apps to take the feedback of the customers. For the best delivery app software get in touch with PickPack. They offer the best solutions at the most competitive rates. Ask them for a demo of the software before your purchase. They also provide a free quote for all their services and products.

hitesh choudhary

The challenges of last-mile delivery

Worldwide parcel volumes are growing every year at 17% and are expected to reach $100 billion in 2020, with e-commerce representing a major portion of this volume.

E-commerce Growth, Evolving Consumer Expectations, and Greater Enterprise Awareness of Last-mile Delivery.

With consumers expecting faster delivery and a pleasant experience all the way to the delivery stage, more and more businesses are searching for a solution in the last-mile field.

They all wish to streamline their operational expenses and have the same target – the efficient delivery of products with minimum expenses.

The demand for fast and cheap shipping takes a serious portion of the profits of shipping companies, which requires them to find a solution and lower the costs.

The challenge is to complete more deliveries with less time, manpower, and resources. Any solution that increases efficiency is welcome.

How AI is a factor

Amazon is obviously the main player in this area, and according to the predictions, by 2021, Amazon's market share will account for 50 percent of the entire e-commerce retail market in the US.

Amazon’s dominance leaves other businesses looking for ways to compete with cost-effective technologies that enable low prices and a high-quality customer experience.

In recent years, there has been an increase in the awareness of artificial intelligence. There is no doubt that this technology can help perform complex calculations as well as optimize and solve numerous problems in many areas.


Artificial intelligence and machine learning based on historical information help companies predict the future, such as the number of deliveries per day, the number of deliveries in each specific area, the busy and less busy times, and many other critical parameters and patterns essential for optimal route planning. Combing information received from real-time orders with AI models based on historical data allows companies to plan much more efficient routes, which is the key for a business to reduce its operational costs, offer accurate delivery times, and increase customer satisfaction.

The PickPack platform uses unique algorithms based on artificial intelligence and machine learning\deep learning to aid with route planning and optimization, providing a highly effective solution for the last-mile challenge.


Our experience shows that our customers double their efficiency by using our AI-based solution instead of the traditional platforms they have used in the past.