Delivery management
for 3PL
and third-party logistics.
Manage dozens of clients in parallel, each with their own rules, SLAs and integrations. Multi-tenant by design — without one client interfering with another.
Multi-client ops · Per-client SLA · Priority management · Per-client POD · Per-client API.
200
35%
PickPack is a multi-tenant TMS for 3PL: simultaneous management of dozens of clients, per-client SLAs, optimization by each client’s constraints, POD and deep WMS/ERP integrations per client.
200+
Businesses run delivery with PickPack
35%
Average operational savings
2016
In production with national-scale customers
99.9%
SaaS uptime — 24/7 ops
3PL isn’t just “distribution”. It’s logistics for a different client every time.
A 3PL operator runs multiple business clients in parallel , each with their own products, end-customers, zones, SLAs and operational requirements.
Same team, same drivers, same dashboards — but the configuration has to differ per client.
What you need: a platform that’s Multi-tenant by design, with clean client isolation, per-client dashboards, and integration to each client’s WMS/ERP.
Challenges every 3PL knows.
Clean multi-tenancy
Data, processes and dashboards isolated per client.
Different SLA per client
Defaults don’t work — needs per-client.
Complex ops
Pickups, returns, drop points per client.
Deep integration
Client’s WMS/ERP/API/internal systems.
How the platform adapts to 3PL.
PickPack’s core capabilities work together, tuned to the specific constraints of this industry. Each capability links to the product page with the full deep-dive.
AI route optimization
Plan by capacity, time, zone, SLA, priority and drivers. The AI learns your patterns and improves over time.
Product page →Auto dispatch
Assign tasks to the right driver/technician without manual work — based on location, availability and skill.
Product page →Real-time GPS tracking
Ops sees every driver on one map. The customer gets a tracking link and ETA.
Product page →Full proof of delivery
Signature, photo, location and notes on every delivery. Ends ‘they said they delivered’ disputes.
Product page →Seamless customer experience
Tracking link, ETA, WhatsApp/SMS updates — drops support ticket volume by tens of percent.
Product page →Capability importance matrix to 3PL.
Not every capability matters the same to every industry. Here’s how it lands for this one:
Further reading — to deepen by industry.
Looking at other industries too?
Connects to 30+ enterprise systems.
The 3PL industry runs on integrations. PickPack connects to every WMS, ERP and OMS your clients use, so every inbound flow is captured, every update is sent back and no client is left asking what is happening.
What makes a TMS platformtruly multi-tenant?
3PL is not managed like a retail chain. Each of your clients is a separate organization with its own systems, contracts, SLA, branding and operational logic. A TMS built for 3PL must support all of that in parallel without one client interfering with another.
- Full client-level data isolation — each client sees only its own orders, drivers and routes. Separate dashboards. Data leakage means automatic contract failure. PickPack enforces full isolation at the tenant level.
- Unique optimization rules — one client requires first-time-right ≥ 97%, another requires delivery time ≤ 90 minutes, and a third requires the lowest cost per kilometer. The routing AI handles different goals while each client keeps its own logic.
- Contract-specific integrations — Client A runs SAP, Client B runs Manhattan WMS, Client C runs an internal system. PickPack connects to each through API, EDI or webhooks without forcing a single system.
- End-customer branding — for every order the 3PL executes for a client, the end customer sees your client’s brand, not yours and not PickPack. SMS, WhatsApp, tracking link and email are branded with the client’s colors and logo.
- Contract-based billing — every action (delivery, pickup, extra stop, exception) is documented with timestamp and location. Reports are contract- and tariff-ready, with direct export to your billing ERP.
What else you might want to know.
Can we separate data between clients?
Can SLAs differ per client?
Does it integrate with client WMS?
Can my client see live statuses?
How are complex returns managed?
Does PickPack support true multi-tenant operations, with separate configuration, branding and API per client?
How do you bill work time and high-volume deliveries? Is billing built in?
Does the platform support integration with the client’s external WMS?
רוצים לראות איך זה נראה
במערך ה-3PL שלכם?
נציג של PickPack יראה לכם הדגמה של תרחיש 3PL אמיתי — multi-client, multi-SLA, POD, Integrations וניהול חריגות.