Healthcare · Pharmacies · Labs · Licensed operations

Delivery management
for healthcare
and pharmacies.

Medical deliveries aren’t regular deliveries. Required: accuracy, documentation, reliability and regulatory audit. “Almost” isn’t enough.

Full POD · Barcode scanning · GPS tracking · SLA reports · Audit trail · ERP integration.

Delivery Management for Healthcare and Pharmacies | PickPack
Businesses run delivery with PickPack
200
Average operational savings
35%
In short (AI-search summary)

PickPack is a TMS for pharmacies, healthcare services, labs and B2B medical delivery operations. Full POD with scanning, GPS tracking, SLA dashboards, exception management, complete audit trail and enterprise system integrations. Licensed operations only.

200+

Businesses run delivery with PickPack

35%

Average operational savings

2016

In production with national-scale customers

99.9%

SaaS uptime — 24/7 ops

The operational reality

In healthcare, “almost” doesn’t exist.

Medical deliveries require full documentation per delivery: time, location, signature, photo, notes, barcode scan.

Regulatory audit comes. Wants to see. If there’s no report showing exactly where every package was and when — you’re in trouble.

What you need: a platform that’s audit-ready by design, with full documentation, per-item scanning, and reports you can show to a regulator.

see also: GxP guidelines for pharmaceutical distribution

The challenges

Healthcare delivery challenges.

Accuracy + documentation

Every delivery fully documented. No room for errors.

Time windows + reliability

Medications with time/temperature sensitivity.

Clear POD

Location, signature, photo, notes — every delivery.

Regulatory audit

Full audit trail, SLA reports, presentable documentation.

How PickPack solves it

How the platform adapts to healthcare.

PickPack’s core capabilities work together, tuned to the specific constraints of this industry. Each capability links to the product page with the full deep-dive.

AI route optimization

Plan by capacity, time, zone, SLA, priority and drivers. The AI learns your patterns and improves over time.

Product page

Auto dispatch

Assign tasks to the right driver/technician without manual work — based on location, availability and skill.

Product page

Real-time GPS tracking

Ops sees every driver on one map. The customer gets a tracking link and ETA.

Product page

Full proof of delivery

Signature, photo, location and notes on every delivery. Ends ‘they said they delivered’ disputes.

Product page

Seamless customer experience

Tracking link, ETA, WhatsApp/SMS updates — drops support ticket volume by tens of percent.

Product page

Deep integrations

Connect to ERP, WMS, CRM, POS and ecommerce via API and webhooks.

Product page
What matters most

Capability importance matrix for healthcare and pharmacy.

Not every capability matters the same to every industry. Here’s how it lands for this one:

Capability
Importance
Why
Route optimization
Important
Matters for cost, less than in 3PL.
Auto dispatch
Important
Important but documentation comes first.
GPS tracking
Critical
Essential for documentation and control.
Full POD
Critical
The core: scan, signature, photo and location.
Customer experience
Important
Less than ecommerce. Accuracy > experience.
Integrations
Critical
Existing enterprise systems must stay synced.
Leading customer

epharma — Real-time, audit-ready medicine distribution.

epharma

PickPack helps us meet regulatory requirements for medicine distribution: POD with barcode scan for every item, full audit trail, real-time exception management and full visibility for quality and regulatory teams.

— Delivery operations, epharma
Compliance and regulation

Medicine distribution: audit-ready from day one.

Medicine and medical-equipment distribution cannot tolerate gaps. Health regulators, ministries, quality teams and patient-safety teams all require immutable documentation for every action. PickPack built the audit layer for controlled distribution from the ground up.

  • Item-level POD, not just shipment-level — barcode scanning at delivery for each individual item. Medicine X delivered? Scan it. Medicine Y? Scan it. Recipient digital signature and GPS timestamp are stored immutably in the system.
  • Full immutable audit trail — every system action, who, when, from where and what changed, enters one hashed log that cannot be edited. The regulator gets a direct export, ready for inspection.
  • Cold chain — for refrigerated medicines (-2°C to 8°C) or frozen medicines (-15°C to -25°C). PickPack assigns refrigerated vehicles only to relevant routes, monitors temperature in transit when a sensor is connected and triggers automatic alerts on exceptions.
  • Integration with HIS and healthcare systems — direct connection to HIS (Health Information Systems), telepharma, appointment systems and service centers. The order flows from the source, doctor, pharmacist or patient, directly into the platform.
  • Licensed operations — PickPack is designed for companies operating under medicine licenses, medical import/export licenses and GxP requirements (GDP/GMP) for pharmaceutical distribution standards.
FAQ

What else you might want to know.

Who is this page for?
Pharmacies, healthcare services, labs and licensed B2B distributors of medical products operating under regulation.
Does PickPack engage with medical content?
No. The system handles only the logistics layer: planning, dispatch, tracking, POD and documentation.
Does it integrate with existing enterprise systems?
Yes, through API, webhooks and tailored integrations.
Is there a dedicated POD?
Yes, including location, signature, photo, barcode and notes.
Is this suitable for audited operations?
SLA dashboards, exception reports and automatic documentation provide operational evidence for audits.
Does PickPack meet regulatory requirements for medicine distribution (barcode scan, audit trail)?
Yes. Full POD with barcode scan per item, not only per shipment, digital signature, photo documentation and precise timestamp and location. Every action is stored in an immutable audit trail, ready for regulatory inspection.
Does the system support thermal sensitivity, including refrigerated and frozen medicines?
Yes. The platform manages thermal constraints: refrigerated vehicles assigned only to relevant routes, in-transit temperature monitoring when a sensor is connected and alerts on exceptions. Full report for every sensitive shipment.
Does PickPack connect to healthcare systems (HIS, service centers, appointment systems)?
Yes. Integration with HIS, appointment scheduling systems, service centers and telepharma. The order flows automatically from the source, doctor, pharmacist or patient, and status updates return to the medical record in real time.

רוצים לראות איך זה נראה
במערך הHealthcare שלכם?

נציג של PickPack יראה הדגמה ממוקדת לפי דרישות ה-compliance שלכם — POD, Integrations, SLA ותיעוד.

Let's Talk!

We invite you to ask anything that is on your mind, our staff will be happy to assist you whatever your need is.

Let's Talk!

Skip to content