Flexible platform · Leading verticals · One core

Delivery management built
for your industry.
No compromises.

A supermarket doesn’t run like a 3PL. A restaurant doesn’t run like field services. A gift delivery is nothing like a pharmaceutical delivery. PickPack adapts its TMS, optimization, and AI layer to every industry — without compromising on control, measurement, or transparency.

Pick your industry to see how the platform adapts to your operational reality, your SLAs, and the enterprise systems behind your delivery operation.

Retail · 3PL · ecommerce · restaurants · healthcare · flowers and gifts · logistics · field services — each industry with the configuration and integrations it needs.

PickPack TMS dashboard for managing complex delivery operations with AI

0+

Businesses running their delivery with us

0%

Average operational savings per customer

2016

In production with nationwide customers

99.9%

SaaS uptime — 24/7 operations at national scale

Used by complex delivery operations across retail, supermarkets, pharma, 3PL, ecommerce, restaurants, flowers, and field services.

Used by leading delivery operations in Israel — across retail, pharma, 3PL, ecommerce, restaurants, flowers, and field services

The challenge

Every industry looks different,
but the operational pain repeats.

Every delivery operation runs on hundreds of small decisions that drive the outcome: which order ships from which branch, which driver takes it, what order the stops run in, how time windows get met, how customers get updated, and how you prove a delivery actually happened.

As operations scale, manual management becomes the bottleneck. PickPack centralizes this process on a single platform and adds an optimization and AI layer that helps you make faster, sharper, more measurable decisions.

In short

PickPack is an advanced AI-powered TMS platform for managing and optimizing complex delivery operations. Built for supermarkets, 3PL, ecommerce, restaurants, healthcare, flowers and gifts, logistics, and field services.

Solutions by industry

A flexible platform
for any delivery operation.
These are the core industries.

PickPack fits any organization running a delivery, dispatch, or field-services operation — not just the list below. These are the industries where we’re most active, with ready-made configurations. If yours isn’t listed — talk to us. Most delivery operations fit the platform.

Supermarkets

Tight time windows, large baskets, store pickups, and peak loads.

  • Optimization by weight and volume
  • GPS tracking and customer ETA
  • Driver utilization and branch assignment

Used by Rami Levy

Industry page

Logistics and distribution

High volumes, delivery zones, SLAs, and subcontractors.

  • Route planning with real constraints
  • Driver and task tracking
  • KPI reporting and exception handling

Gourmet Group · ZigZag

Industry page

3PL logistics

Running multiple customers in parallel, different SLAs, and WMS integration.

  • Clean multi-tenant separation per customer
  • SLAs by customer and priority
  • Per-customer transparency dashboard
Industry page

ecommerce

Delivery experience as part of the brand, returns, and real-time status.

  • Shopify / Woo integration
  • WhatsApp and SMS updates
  • POD with photo and signature
Industry page

Restaurants and food delivery

Short time windows, lunch and dinner peaks, dynamic batching.

  • Real-time auto-dispatch
  • Accurate customer ETA
  • POS integration
Industry page

Healthcare and pharmacy

Accuracy, documentation, reliability, and regulatory audit.

  • Full POD with barcode scan
  • SLAs and exception handling
  • Audit-ready documentation

Licensed operations only

Industry page

Flowers and gifts

Holiday peaks, narrow time windows, delicate goods, and surprises.

  • Smart batching for peak loads
  • Discreet customer updates
  • POD with photo (critical for gifts)

Used by Zer4u

Industry page

Field services and technicians

Skill-based assignment, service windows, and proof of work.

  • Assignment by zone and skill
  • Field app with POW
  • Automated customer updates
Industry page
The platform in action

See how it looks — for every industry

Supermarkets dashboard Logistics dashboard 3PL dashboard ecommerce dashboard Restaurants dashboard Healthcare dashboard Flowers dashboard Field services dashboard
Supermarkets

Nationwide planning, tight time windows

Hundreds of baskets a day, store pickups, optimization by weight and volume, live tracking on every delivery, and POD that closes the loop on every drop-off.

Time windows Store pickups Live ETA POD
Supermarkets page

Don’t see your industry? Most delivery operations fit the platform. Let’s show you a demo tailored to your operation — no commitment.

Book a consultation
Core capabilities

The technology core
that works behind every industry.

The capabilities are the same across industries. What changes is the configuration, the constraints, and the processes.

AI route optimization

Planning by capacity, time, zone, SLA, priority, and drivers — powered by an AI layer that improves with use.

Routing and optimization page →

Auto-dispatch

Assign tasks to the right driver or technician without manual work — based on location, availability, and skill.

Auto-dispatch page →

Real-time GPS tracking

Control over what’s happening in the field, real-time exception detection, and automated status updates to customers.

To the platform →

Driver app and POD

Accurate execution, barcode scans, photos, signatures, and notes — the trust layer between you and the customer.

POD page →

Customer experience

ETA, tracking link, and WhatsApp/SMS updates that cut customer-service load by tens of percent.

Customer experience page →

Deep integrations

API, webhooks, and 30+ ready connectors for ERP, WMS, CRM, POS, and ecommerce platforms.

Integrations page →
Leading customers

Proof.
From different industries.

Rami Levy

Rami Levy

National supermarket chain

Major improvement in delivery times and customer-facing transparency across a nationwide operation.

Zer4u

Zer4u

Flowers and gifts chain

Route optimization, dynamic planning, and real-time updates — especially critical during holiday peaks.

Gourmet Group

Gourmet Group

High-volume food operations

Route planning, API, and high-volume operations — without losing control.

ZigZag

ZigZag

Couriers and logistics

Routing capabilities, real-time tracking, and an operation that scales without breaking processes.

Frequently asked questions

What else you might want to know.

Which industries is PickPack built for?
PickPack is a flexible platform — it fits most organizations running delivery, dispatch, or field-services operations, even if your industry isn’t listed here. The industries where we’re most active with ready-made configurations are: supermarkets and food retail, logistics and distribution, 3PL, ecommerce, restaurants, healthcare, flowers and gifts, and field services. If your industry is different — talk to us. Most delivery operations fit.
Is PickPack a TMS, a last-mile platform, or an optimization system?
It’s all of them at once. PickPack combines route planning, dispatch, tracking, POD, customer updates, dashboards, integrations, and operational AI on a single platform.
How does it connect to existing systems (ERP/WMS/CRM)?
Via API, webhooks, and 30+ ready integrations. CSV and Excel are also supported for smaller workflows.
How long does implementation take?
For a basic rollout — a few weeks. For complex delivery operations with deep integrations — one to three months.
What’s the difference between an industry page and a product page?
An industry page explains how PickPack fits a specific vertical. A product page goes deep on a specific capability — route optimization, auto-dispatch, POD, customer experience.

Want to see how it looks
in your operation?

A PickPack rep will walk you through a demo tailored to your industry — real scenarios, integrations, ROI, and the improvements you can expect.

Let's Talk!

We invite you to ask anything that is on your mind, our staff will be happy to assist you whatever your need is.

Let's Talk!

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